Shipping policy
Thank you for shopping with The Woven. We are committed to delivering your order promptly and with care.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (Singapore) We offer flat-rate shipping within Singapore at S$3.90 per order. Enjoy free delivery on all orders above S$80.
| Order Value | Shipping Fee |
|---|---|
| Below S$80 | S$3.90 |
| S$80 and above | Free |
Estimated delivery time is 1–3 business days after dispatch. Please allow up to 6 business days from your order date for delivery.
International Shipping We ship to selected countries. International shipping rates and estimated delivery times will be displayed at checkout. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer. The Woven is not responsible for delays caused by customs processing.
Order Tracking Once your order has been dispatched, you will receive an email with your tracking number. You can use this to track your delivery directly with the courier.
Questions? For any shipping enquiries, please contact us at admin@thewoven.sg. We aim to respond within 1–2 business days.